Refund Policy

At NYCTARISFLUX, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help. Please carefully review our refund policy below:

Eligibility for Refunds

Items must be returned within 30 days of receipt.
Items must be in original condition, unused, and in original packaging.
Proof of purchase is required for all returns.

Non-Returnable Items

Gift cards
Custom or personalized items
Downloadable software products

Refund Process

To initiate a return, please contact us at [email protected] with your order details. Once your return is received and inspected, we will send you an email notification regarding the status of your refund. Approved refunds will be processed to the original payment method within 7-10 business days.

Shipping

Customers are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions regarding our refund policy, please don’t hesitate to reach out via email at [email protected].